Incorporating a new technology or solution to your business is not as easy as it looks. You need to have not only the technology itself but also the knowledge and expertise about it, such as specific requirements or configuration settings. It is important to remember that with new technologies, most businesses have limited scope and knowledge to implement and utilize it. Thus, SMG has an implementation service that comes with the planning, design, configuration and integration, testing, and training. Our experienced engineers can schedule the implementation according to your needs, so your business operations will not be disrupted.
Regularly maintaining and checking your IT infrastructure is crucial so that issues such as hardware failure or downtime is prevented. Therefore, SMG will not only provide you with the implementation service but the preventive maintenance service as well. Our engineers and technicians will assess and check the health and performance of your IT infrastructure based on the existing service level agreement. By having this service, your business will surely lower the operational cost and prolong the health of your hardware or software.
Although you have performed regular checkups of your IT infrastructure, unexpected issues that cause business downtime may happen. Having a corrective maintenance service will allow you to mitigate the impact that comes with hardware or system failure and let you to resume business operations as quickly as possible. SMG’s corrective maintenance service will assist you to identify, isolate, and rectify the existing problem so that your IT infrastructure can be restored properly to its optimum condition.